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Questions? We’ve Got the Answers.

Whether you're stepping into the cockpit for the very first time or you’re a seasoned sim racing pro looking to sharpen your edge – we’ve compiled the most important questions for you. From technical details and booking info to everything about your race experience: here’s everything you need to know to hit the track at full speed.

Frequently Asked Questions

General Information

Is Racing Unleashed a leisure activity or an esports series?

We offer both. Whether you're looking for a thrilling group activity or want to compete at a high level, Racing Unleashed is the right place. Join us for a fun ride with friends or test your skills in our Challenger League. No pro experience required – just come and race.

Do I need prior experience to drive a simulator?

Not at all. Our friendly lounge team provides full instructions and is always available to support you throughout your experience.

How can I book a ride?

You’re welcome to walk in and see if a simulator is available. However, we strongly recommend booking in advance.

You can:
Call your preferred lounge directly
Book online using the "Book a ride" button

Is there a minimum age or height requirement?

Yes:
Minimum age: 13 years
Height: 1.55 m (5'1") to 2.05 m (6'9")
Maximum weight: 110 kg (242.5 lbs)

What tracks and cars are available?

Our standard car is the RU23, modeled on the 2023 Formula 1 technical regulations. A variety of other vehicles is available upon request. Track availability may vary by location. Licensed tracks include: Monza, Spa, Imola, Mugello, Silverstone, Brands Hatch, Barcelona, Red Bull Ring, Nürburgring, Zandvoort, Nordschleife, Laguna Seca, and our proprietary Ascari Race Resort and Zurich Airport Circuit.

Can I buy vouchers?

Yes! You can purchase vouchers either directly at any of our lounges or conveniently online. They make the perfect gift for racing fans—or yourself.

Buy Vouchers

Are vouchers valid at all lounges?

Vouchers can be redeemed at all Racing Unleashed–operated lounges within the same country. They may not be valid at franchise locations or for location-specific promotions. Any exceptions will be clearly noted on the voucher.

Simulator Experience

What is the experience like?

It’s as close to real racing as it gets. You’ll feel the speed, intensity, and thrill of the track. Choose your car and circuit, and set the difficulty level that suits you—from full driving assistance to a fully manual, pro-level challenge.

I’ve never tried a racing simulator. Will someone help me?

Absolutely. Our team will walk you through the controls and support you every step of the way.

What is a “Ride”?

A Ride is your complete driving experience. It starts with you stepping into the simulator, strapping in, and having our team mount the steering wheel. You can choose a format—practice only, or a full session including qualifying and races. We’ll guide you on what’s best.

How realistic is the simulator?

Very. Built in Maranello, Italy—next to Ferrari HQ—our simulators are engineered with passion and precision using high-end materials like carbon fiber. They’re practically race cars themselves.

Is it fun for both beginners and pros?

Yes. Beginners can race with all the driving aids on, while experienced drivers can push their limits by turning off all assistance. We make it exciting for everyone.

Can I choose my favorite car and track?

Yes! You can choose your car and track at the lounge. Our staff will be happy to help you decide. You can also join our monthly challenges featuring curated combinations.

Can I race, or is it just time trials?

You can do both—drive solo for practice or go wheel-to-wheel with friends in a race. Formats vary by lounge, and we’ll help you choose the most fun option.

Can I race with friends?

Definitely! You’ll be on the same track and able to see—and race—each other just like in real motorsport.

Practical Information

Should I arrive early?

Please arrive a few minutes before your session to relax and get ready to race.

When do I pay?

You can pay before or after your session. Online bookings allow for pre-payment. If you choose to race more on-site, you can settle afterward.

Is a booking confirmation required?

Not mandatory, but highly recommended. Walk-ins are welcome, but availability is not guaranteed. To be sure, check availability online or call your preferred lounge.

Is parking available?

All our lounges are easily accessible by public transport and offer parking either on-site or nearby. Please refer to the specific lounge page for detailed information.

Safety & Requirements

Are there any risks?

The only risk? You might get addicted! A small number of people may experience motion sickness. Otherwise, it’s far safer than karting or track days—probably even safer than your daily commute.

What are the size and weight restrictions?

Minimum height: 1.55 m (5'1")
Maximum height: 2.05 m (6'9")
Maximum weight: 110 kg (242.5 lbs)
Not recommended for pregnant individuals.

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Food & Beverages

Can I get drinks or snacks at the lounge?

Yes. All lounges offer coffee, drinks, and light snacks. Our flagship lounge in Zurich City features the Ascari Bar & Bistro with a curated selection of drinks and elevated casual cuisine.

What if I want to stay longer?

You're welcome to stay! As long as a simulator is free, you can extend your session or book another one. You can also just relax in the lounge – especially at our Zurich City location, where the Ascari Bar & Bistro offers the perfect spot to enjoy food and drinks before or after your race.

Performance & Rewards

What counts: lap time or race result?

In practice and qualifying sessions, it’s all about your fastest lap time. In races, your finishing position determines the result.

Are there discounts for frequent drivers?

Yes! You can benefit from lounge-specific promotions, seasonal offers like summer or Black Friday deals, and Midweek Madness specials.

For even more value, check out our packages:
The Race Day Package includes 3 × 30-minute sessions in a single day – ideal for pushing your limits.
The Share Package gives you 10 × 30-minute sessions to split with friends or use flexibly over the course of a year.
And for true enthusiasts, the Goldmember subscription offers unlimited rides and full lounge access.

Safety & Requirements

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Safety & Requirements

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!

Safety & Requirements

Do I need to bring anything?

Nothing special. Wear comfortable shoes (no high heels). Bring a change of shirt if you're heading to a meeting afterward—driving can get intense!